Shipping policy
ERINGER SWITZERLAND Shipping Policy
Effective Date: June 2025
1. Shipping Information
1.1 Order Processing: We strive to process and ship your order as efficiently as possible. Once your order is placed, please allow up to 14 business days for order processing before shipment.
1.2 Shipping Methods: We offer various shipping methods to accommodate your needs. The available options will be displayed during checkout, allowing you to choose the one that suits you best.
1.3 Shipping Costs: Shipping costs are calculated based on your selected shipping method, destination, and the weight and size of the items. The total shipping cost will be shown during the checkout process.
2. Shipment Tracking
2.1 Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. Please review it and contact us promptly if any discrepancies are noticed.
2.2 Shipment Notification: As soon as your order ships, a notification email will be sent to you with a tracking number so you can follow the delivery progress.
3. Shipping Times
3.1 Estimated Delivery Times: Delivery times may vary depending on your location, the selected shipping method, and other variables. Please refer to the estimated delivery times provided during checkout as a general guideline.
3.2 Delays: While we do our best to ensure timely deliveries, certain factors (such as weather, customs processes, or external disruptions) may cause occasional delays. We appreciate your patience and understanding in such cases.
4. International Shipping
4.1 Customs and Duties: For international orders, additional customs duties, import taxes, or handling fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
4.2 Delivery Restrictions: Some items may be restricted or prohibited in specific countries. Please consult your country’s import regulations before placing an order.
5. Order Changes and Cancellations
5.1 Changes: If you need to modify your order (e.g., change the shipping address or adjust items), please contact our support team as soon as possible. We will accommodate your request if the order has not yet been shipped.
5.2 Cancellations: If you wish to cancel an order, contact us promptly. We will try to cancel it if it hasn't been processed or dispatched yet. Unfortunately, orders cannot be canceled once shipped.
6. Contact Us
If you have any questions or concerns, please contact us at:
🌐 Contact Page: https://eringerswitzerland.ch/pages/contact
We value your satisfaction and appreciate your trust in ERINGERSWITZERLAND.ch – your Swiss source for style, authenticity, and quality.